Recent Arrivals
Responding to the Rapidly Changing Retail Landscape and New Passenger Demands
By Ibrahim Ibrahim, Managing Director, Portland Design, and Author of Future Ready Retail Our mantra at Portland Design is “People…
Taking People to New Heights in Accessible and Inclusive Airports
Cover image credit: Riley Smith By Brad McCannell, Vice President of Access and Inclusion, Rick Hansen Foundation Despite the industry’s…
A-CDM: Steering Airport Community Collaboration
By Vladimir Coca, Sr Engagement Manager Airport Operations & Airspace Design, ALG The Airport Collaborative Decision-Making (A-CDM) model has become…
Twin Transition: The Importance of a Digital Sustainability Roadmap
By Sjoerd Blüm, CIO of Schiphol Group IT and data are at the very heart of both airport operations and…
Message from the Director General: Hustle and Bustle at ACI World Bears Fruit This Fall
It was a busy and productive season for ACI World, but I’m pleased to report that we close the year…
The VIZTA Project: Biometric Identification for a Convenient and Secure Air Travel Experience
By Pedro Alves, Vice President Global Business Development Border Control and Passenger Flow Facilitation, IDEMIA Repetitive identity checks and operational inefficiencies…
Popular Destinations
How COVID-19 will shape the future of passenger screening
Written by Paul van Gaalen, Senior Consultant and Aviation Security Specialist, Point FWD and Rene Hopstaken, Senior Consultant – Special…
The seven pillars of an airport survival strategy during and post COVID-19
Written by René Armas Maes, Vice President Commercial, Jet Link International LLC and ACI Instructor The drastic fall in…
COVID-19: Top 10 customer experience recommendations: Restart and recovery of airport operations
Written by Alexandra Droc, Senior Consultant, Ineco with contributing authors Mareike Asmus, Airport Marketing, Ineco and Cristina Delgado, Area Manager,…
COVID-19: Ghana’s Kotoka International Airport resumes domestic flights as signs of recovery appear
Ghana has become the first African country to resume domestic flights in the wake of COVID-19. The Government has embarked…
COVID-19: Strategizing airport operations for the new norm
Written by Theng Khuan Low, Product Director in Aviation, ST Engineering The global aviation sector has never undergone a greater…
Mid-sized airports have their day in the sun
Although mega-hubs — greater than 40 mmpa — continue to see traffic gains, mid-sized airports are experiencing the largest increases.