Dimitri Coll

Dimitri Coll

Associate Director, ASQ, ACI World
Dimitri Coll's main responsibility is to manage the ACI ASQ programme, which guides airports toward improving their customer experience excellence across numerous touchpoints of a passenger’s journey. With nearly 20 years of experience in marketing across a variety of industries, he is an expert in product management, customer experience and marketing research.In addition to his work at ACI World, Dimitri teaches marketing research and market analysis at HEC Montreal.
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