Guest Author

Guest Author

31 articles
Customer Experience

The customer journey at airports

by Guest Author | May 7, 2019

Written by Mei Mei Song, Brand Director, Plaza Premium Group The commitment to prioritize the customer experience isn’t a new...

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Environment & Sustainability

Safety assessments for airport solar panel installations

by Guest Author | Apr 29, 2019

Written by Adrian Young, Senior Aviation Consultant, To70 With the growth of renewable energy , airport solar panel farms on...

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Industry News

The economics of airports: Mastering the crystal ball in a VUCA world

by Guest Author | Apr 15, 2019

Written by Pierre Daems, Aube Conseil, CEO Not easy for an airport to practice the art of crystallomancy in a...

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Airport Operations

Zero Cost Transformation for Airport Operations

by Guest Author | Mar 19, 2019

A blueprint for innovation, efficiency and growth without capital-intensive investment Written by Carlos Hernandez, Partner and Global Lead, Travel and...

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Policy & Advocacy

Airport operators have become important innovation leaders

by Guest Author | Feb 26, 2019

Written by Dr. Fang Liu, Secretary General, International Civil Aviation Organization In the lead-up to her keynote address at the...

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Training & Development

Aviation and Flight Academy: Preparing future aviation professionals

by Guest Author | Feb 19, 2019

Written by Dr. Triant Flouris, Provost, Hellenic American University High school students aged 14 to 17 gather every summer in...

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