Nov 7, 2024 Customer Experience ACI’s Airport Customer Experience Accreditation Surpasses 100 Airports: Interview with President of Airports of Thailand, Dr. Kijmanawat Kerati Read more
Oct 23, 2024 Customer Experience Redefining Airport Retail and Hospitality Experiences for Modern Travellers Read more
Jun 11, 2024 Customer Experience Interviews and Messages “It’s an exciting time to be operating in the Middle East “ – Interview with Bora Isbulan, Deputy CEO, Plaza Premium Group Read more
Jan 3, 2024 Airport IT Customer Experience Case study: How is iGA Istanbul Airport Implementing Passenger-Centric Digital Solutions? Read more
Mar 2, 2023 Airport IT Customer Experience Future Trends Making Digital Airport Solutions the Norm for Travellers Read more
Dec 6, 2022 Airport Economics Customer Experience Responding to the Rapidly Changing Retail Landscape and New Passenger Demands Read more
Nov 22, 2022 Airport Security Customer Experience The VIZTA Project: Biometric Identification for a Convenient and Secure Air Travel Experience Read more
Aug 4, 2022 Customer Experience Small Steps to Success: Improving Passenger Experience with Complimentary Data Collection Read more