COVID-19: Celebrating leaders in airport customer experience as expectations change
The winners of ACI World’s renowned Airport Service Quality (ASQ) Awards were announced on 9 March but, unfortunately, the achievements…
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The winners of ACI World’s renowned Airport Service Quality (ASQ) Awards were announced on 9 March but, unfortunately, the achievements…
After twelve years of leading ACI World, I will step down as Director General on 30 June 2020 and hand…
Written by Gillian Ormiston, Senior Consultant, Ormiston Consulting Services The COVID-19 pandemic has impacted almost every aspect of contemporary life,…
Contributing author: Kim-Chua, Assistant Professor, Embry Riddle Aeronautical University – Asia Campus Diversity and inclusion strategies of aviation and aerospace…
The aviation industry has never faced a crisis like COVID-19. As the outbreak began to spread, the priority of airports…
Written by Michail Senis, Practice Leader & Expert Airport, ICT and Javier Caldés-Casas, Expert Aviation Security, ICT “Think big but…
