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Airport Customer Experience Accreditation program

Customer Experience

Airport Customer Experience Accreditation for a Better Airport Ecosystem

by Chad B. Kang | Oct 29, 2021

By Chad Byungwook Kang, ASQ Manager, Customer Experience, ACI World and Yoona Kwon, ASQ Manager, Customer Experience, ACI World Customer…

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Airports Council International (ACI), the trade association of the world’s airports, is a federated organization comprising ACI World, ACI Africa, ACI Asia-Pacific and Middle East, ACI EUROPE, ACI Latin America and the Caribbean, and ACI North America. In representing the best interests of airports during key phases of policy development, ACI makes a significant contribution toward ensuring a global air transport system that is safe, secure, efficient, and environmentally sustainable.

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Montréal, Québec H4Z 1G8
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