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ASQ Awards

Customer Experience

COVID-19: Celebrating leaders in airport customer experience as expectations change

by Andre Bolduc | Jun 2, 2020

The winners of ACI World’s renowned Airport Service Quality (ASQ) Awards were announced on 9 March but, unfortunately, the achievements…

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Airports Council International (ACI), the trade association of the world’s airports, is a federated organization comprising ACI World, ACI Africa, ACI Asia-Pacific, ACI EUROPE, ACI Latin America-Caribbean and ACI North America. In representing the best interests of airports during key phases of policy development, ACI makes a significant contribution toward ensuring a global air transport system that is safe, secure, efficient, and environmentally sustainable.

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Tel: 514 373 1200
Fax: 514 373 1201
Email: aci@aci.aero

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Email: blog@aci.aero

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Email: mediarelations@aci.aero

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Montréal, Québec H4Z 1G8
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ACI World Follow

ACI World @aciworld ·

2h

🎉 Congratulations to @berlinairport Berlin, Germany on becoming Airport Customer Experience Accredited! #aciCXaccreditation

🎖️ Learn more about CX Accreditation: https://aci.aero/programs-and-services/asq/airport-customer-experience-accreditation/

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ACI World @aciworld ·

18 Mar

🎙️ An excellent interview by Jeff Peet, ALA News Managing Editor with Ismail Polat, Chief Planning Officer at @igairport on how they are working towards a sustainable future, the challenges faced and future expectations.

💡 Read more: https://ala.aero/2023/03/ismail-polat-chief-planning-officer-at-iga-istanbul-airport-we-are-encouraging-airlines-to-connect-latin-america-to-other-parts-of-the-world-through-our-city/

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ACI World @aciworld ·

17 Mar

🎉 Congratulations to
@DTWeetin
in Detroit, Michigan, USA on renewing the Airport Customer Experience Accreditation! #aciCXaccreditation

🎖️ Learn more about CX Accreditation here: https://aci.aero/programs-and-services/asq/airport-customer-experience-accreditation/

@airportscouncil

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ACI World @aciworld ·

17 Mar

🎉 Congrats to #ASQAwards winners for @airportscouncil North America region!
@FlyYMM @FlyGRFord @GSPAirport @INDairport @flyneworleans @MitchellAirport @FlySJC @DTWeetin @mspairport @DFWAirport @flySFO
The awards will be handed out at #AirportCX Summit 2023 with @AmadeusITGroup

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