A Candid Conversation about Customer Experience in Airports
Today, we chat with Vimal Rai, managing director of TRACE Consulting, whose firm enables businesses within the travel retail and…
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Today, we chat with Vimal Rai, managing director of TRACE Consulting, whose firm enables businesses within the travel retail and…
Contributing author Steve Peltzman, Chief Business Technology Officer, Head of FeedbackNow With operations slowly returning to pre-pandemic levels in many…
As a member of the aviation community, I am used to taking numerous yearly business trips but, since the start…
Written by Paul van Gaalen, Senior Consultant and Aviation Security Specialist, Point FWD and Rene Hopstaken, Senior Consultant – Special…
Written by Richard Thompson, Global Market Director Aviation, Smiths Detection As the fight to recover from a more than difficult…
The COVID-19 pandemic has caused great upheaval to airports’ operations. Going from managing yearly passenger growth to almost deserted infrastructures,…
