ACI WORLD INSIGHTS

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Accessibility and Facilitation

A smiling family of four—an older couple, a younger man, and a girl—walk through an airport terminal with suitcases. The older man uses a cane, showcasing airport accessibility that makes barrier-free travel enjoyable for everyone.

Feb 20, 2025

Accessibility and Facilitation

Improving Airport Accessibility: Travel for Everyone

An older woman sits in an airport waiting area, smiling and taking a selfie with her smartphone—an example of how enhancing digital accessibility in aviation can empower all travelers to connect and share their journeys.

Nov 21, 2024

Accessibility and Facilitation

Enhancing Digital Accessibility in Aviation: A Guide for Airports

Close-up of a persons blue eye with digital interface graphics and futuristic HUD elements overlaid, suggesting themes of technology, biometrics, or security.

Dec 11, 2019

Accessibility and Facilitation

Airport Facilitation of Passenger Services: Biometrics on the Rise Read more

A spacious airport terminal with large windows, yellow structural beams, and several people walking or standing, including a person pushing a stroller. Sunlight streams through the windows, casting shadows on the floor.

Nov 12, 2019

Accessibility and Facilitation

This Purple Tuesday We Embrace Airport Customer Experience for Persons with Disabilities Read more

A white service dog wearing a red vest hands a smartphone to a person in a wheelchair outside on a sunny day.

Oct 1, 2018

Accessibility and Facilitation

Enhancing Airport Accessibility for Persons with Disabilities Read more

A Cathay Pacific airplane is parked at an airport gate, seen through large glass windows at sunset. An air traffic control tower and distant mountains are visible under a partly cloudy sky.

Oct 1, 2018

Accessibility and Facilitation

ACI and IATA’s NEXTT Vision: Building the Journey of the Future Read more

View from inside a futuristic vehicle looking out through a large curved window at a vibrant, blurry cityscape at night with glowing skyscrapers and motion blur effects.

Jun 1, 2018

Accessibility and Facilitation

ACI and IATA’s NEXTT – Creating a Common Vision for the Future of Air Travel Read more

A large passenger airplane is parked on an airport runway at sunset, with vibrant orange and blue hues in the sky and clouds. The horizon and distant landscape are visible in the background.

Jun 1, 2017

Customer Experience Accessibility and Facilitation

Dublin Airport: Delivering an Outstanding Airport Experience for People with Reduced Mobility Read more

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