Recent Arrivals
Non-Aeronautical Revenues and New Business Models: Topic to be explored at the ACI WAGA pre-conference workshop
It is of general knowledge that the airport business is two-fold: it combines its core aviation-related activities with non-aeronautical, otherwise…
Adapting with the times; airport history
Time to take stock The aviation sector moves with lightning speed and all stakeholders are continuously dealing with the challenges…
Airport Operators: A Driving Force in the Allocation of Slots
The gradual reopening of borders brings a renewed optimism that air travel will see an uptick in 2022, moving the…
Beyond the Rhetoric: Some Hard Facts on Airport Charges and the Industry
When we look back on the devastation caused by the pandemic, both in terms of the human toll but also…
Embarking on a Novel Study of Value Creation by Airport Groups
Global airport groups is a topic of growing importance and increasing interest for the wider aviation community and as such…
Airport Customer Experience Accreditation for a Better Airport Ecosystem
By Chad Byungwook Kang, ASQ Manager, Customer Experience, ACI World and Yoona Kwon, ASQ Manager, Customer Experience, ACI World Customer…
Popular Destinations
How COVID-19 will shape the future of passenger screening
Written by Paul van Gaalen, Senior Consultant and Aviation Security Specialist, Point FWD and Rene Hopstaken, Senior Consultant – Special…
The seven pillars of an airport survival strategy during and post COVID-19
Written by René Armas Maes, Vice President Commercial, Jet Link International LLC and ACI Instructor The drastic fall in…
COVID-19: Top 10 customer experience recommendations: Restart and recovery of airport operations
Written by Alexandra Droc, Senior Consultant, Ineco with contributing authors Mareike Asmus, Airport Marketing, Ineco and Cristina Delgado, Area Manager,…
COVID-19: Ghana’s Kotoka International Airport resumes domestic flights as signs of recovery appear
Ghana has become the first African country to resume domestic flights in the wake of COVID-19. The Government has embarked…
COVID-19: Strategizing airport operations for the new norm
Written by Theng Khuan Low, Product Director in Aviation, ST Engineering The global aviation sector has never undergone a greater…
Mid-sized airports have their day in the sun
Although mega-hubs — greater than 40 mmpa — continue to see traffic gains, mid-sized airports are experiencing the largest increases.