Recent Arrivals
COVID-19: Celebrating leaders in airport customer experience as expectations change
The winners of ACI World’s renowned Airport Service Quality (ASQ) Awards were announced on 9 March but, unfortunately, the achievements…
Travel after the pandemic: The growth of remote and touchless identity services
Written by Gillian Ormiston, Senior Consultant, Ormiston Consulting Services The COVID-19 pandemic has impacted almost every aspect of contemporary life,…
Stronger together – Engaging male allies in pursuit of gender equality
Contributing author: Kim-Chua, Assistant Professor, Embry Riddle Aeronautical University – Asia Campus Diversity and inclusion strategies of aviation and aerospace…
COVID-19: Global harmonization the key to a successful restart and sustained recovery
The aviation industry has never faced a crisis like COVID-19. As the outbreak began to spread, the priority of airports…
AI, 5G and IoT technologies in the airport environment: Are we secure enough to go?
Written by Michail Senis, Practice Leader & Expert Airport, ICT and Javier Caldés-Casas, Expert Aviation Security, ICT “Think big but…
COVID-19: Airport wildlife hazard management in a time of reduced operations
Written by Rosanne Blijleven, Compliance Specialist EASA, Amsterdam Airport Schiphol Due to the COVID-19 pandemic, airports have lost a large…
Popular Destinations
Global airport groups: A rising value proposition for the aviation industry
Driven by globalization and privatization, the airport group—which refers to two or more airports operated at the international or multinational…
Enhancing customer experience to boost non-aeronautical revenues
Contributing writer Dimitri Coll, Director, ASQ, ACI World The rise in the number of global travellers coupled with the increased…
Safety First : FOD Management Program
Written by Marc Flamme, General Manager, Flame Aero sprl. FOD, for Foreign Object Debris, includes various objects/debris such as catering…