ACI WORLD INSIGHTS

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Interviews and Messages

Jost Lammers, a member of the ACI World Governing Board, stands with arms crossed, smiling confidently in a bright, modern office hallway with glass walls and abundant natural light.

Jan 12, 2026

Interviews and Messages

Meet the new ACI World Governing Board Chair, Jost Lammers

A man in a suit speaks at a podium during the Customer Experience Summit & Exhibition. Behind him, cityscape graphics and "Year of Transformation" are featured, along with a screen showing Mr. Justin Erbacci, Director General, ACI World.

Dec 4, 2025

Interviews and Messages

A Year of Transformation: A Message from the ACI World Director General

A commercial airplane takes off from a runway, with an air traffic control tower and distant mountains visible under a partly cloudy sky.

Feb 1, 2019

Interviews and Messages

Message from the Director General Read more

Two airplanes are flying in the sky at sunset, with dramatic clouds and sun rays illuminating the background. The planes are approaching from opposite directions, creating a striking silhouette against the colorful sky.

Dec 1, 2018

Interviews and Messages

Message from the Director General Read more

A person with a backpack stands in an airport terminal, holding a suitcase and looking out large windows as an airplane flies by outside in the bright sky.

Nov 1, 2018

Interviews and Messages

Message from the Director General Read more

View from inside an airport terminal looking out large windows at an airplane parked at the gate on a sunny day, with ground vehicles and other planes visible in the background.

Oct 1, 2018

Interviews and Messages

Message from the Director General Read more

A person stands in an airport terminal holding a coffee and suitcase, looking out large windows at an airplane taking off against a bright sky. Empty chairs line the waiting area.

Sep 1, 2018

Interviews and Messages

Message from the Director General Read more

A young woman sits cross-legged on an airport bench, smiling while listening to headphones and looking at her phone. She has a suitcase, a backpack, and a straw hat beside her. The background is bright and modern.

Aug 1, 2018

Interviews and Messages

Message from the Director General Read more

Rows of empty airport chairs face large windows overlooking the runway, with an airplane taking off in the distance on a clear day. Sunlight casts long shadows across the waiting area.

Apr 1, 2018

Interviews and Messages

Message from the Director General Read more

A large commercial airplane on an airport tarmac is being loaded with cargo, as boxes wrapped in plastic are moved by a yellow loading machine into the aircraft’s open cargo hold under a clear blue sky.

Mar 1, 2018

Interviews and Messages

Message from the Director General Read more

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