ACI WORLD INSIGHTS

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Interviews and Messages

Jost Lammers, a member of the ACI World Governing Board, stands with arms crossed, smiling confidently in a bright, modern office hallway with glass walls and abundant natural light.

Jan 12, 2026

Interviews and Messages

Meet the new ACI World Governing Board Chair, Jost Lammers

A man in a suit speaks at a podium during the Customer Experience Summit & Exhibition. Behind him, cityscape graphics and "Year of Transformation" are featured, along with a screen showing Mr. Justin Erbacci, Director General, ACI World.

Dec 4, 2025

Interviews and Messages

A Year of Transformation: A Message from the ACI World Director General