Celebrating the human experience once more
Travelling to Kenya for the ACI Africa Board, Regional Conference and Exhibition This month, I had the pleasure of visiting…
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Travelling to Kenya for the ACI Africa Board, Regional Conference and Exhibition This month, I had the pleasure of visiting…
By Sidney Kuipers, Director, Escalator Modernization Engineering & Supply, KONE Let us start with stating the obvious. The pandemic has…
By Chad Byungwook Kang, ASQ Manager, Customer Experience, ACI World and Yoona Kwon, ASQ Manager, Customer Experience, ACI World Customer…
Air travel is gradually showing signs of recovery in some parts of the world as local travel restrictions are being…
Customer experience has become one of the most talked about concepts in business – how a business carries itself and…
With passenger traffic expected to more than double within the next 20 years, the aviation industry needs to accommodate a…
