ACI WORLD INSIGHTS

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Interviews and Messages

Jost Lammers, a member of the ACI World Governing Board, stands with arms crossed, smiling confidently in a bright, modern office hallway with glass walls and abundant natural light.

Jan 12, 2026

Interviews and Messages

Meet the new ACI World Governing Board Chair, Jost Lammers

A man in a suit speaks at a podium during the Customer Experience Summit & Exhibition. Behind him, cityscape graphics and "Year of Transformation" are featured, along with a screen showing Mr. Justin Erbacci, Director General, ACI World.

Dec 4, 2025

Interviews and Messages

A Year of Transformation: A Message from the ACI World Director General

An airplane wing seen from a passenger window, flying above fluffy clouds with the sun shining brightly in a blue sky, creating a lens flare effect.

May 31, 2021

Interviews and Messages

ACI World Chair: Navigating the Most Challenging Year in the History of our Industry Read more

A person in a white coat prepares a syringe by drawing liquid from a vial. The text MESSAGE FROM THE DIRECTOR GENERAL is overlaid on the image. The background is blurred.

Apr 20, 2021

Interviews and Messages

COVID-19 Vaccine Rollout: A Global Race Against the Clock Read more

Three people with rolling suitcases walk through an airport terminal at sunset. An airplane is seen flying outside. Text on the image reads, MESSAGE FROM THE DIRECTOR GENERAL.

Mar 22, 2021

Interviews and Messages

Airports are Focused on Passengers Amid Plans for Globally Harmonized Recovery Read more

A woman wearing a mask sits with her luggage in an empty airport waiting area with marked seats. Large text above reads, “MESSAGE FROM THE DIRECTOR GENERAL.”.

Feb 16, 2021

Interviews and Messages

Shifting Passenger Behaviour is Reshaping the Future of Airport Experiences Forever Read more

A large passenger airplane is parked on a runway at an airport, with mountains and cloudy sky in the background. Text over the image reads, MESSAGE FROM THE DIRECTOR GENERAL.

Jan 19, 2021

Interviews and Messages

A Look Ahead to What 2021 Holds for Aviation Read more

A modern airport terminal at night with a wavy glass facade, brightly lit exterior, and cars lined up along the entrance and lower levels, capturing a busy, vibrant atmosphere.

Nov 24, 2020

Interviews and Messages

Airports’ Cash Burn Intensifies Amid Patchy Global Restart Read more

A close-up of a passenger airplane parked on an airport tarmac at sunrise, with another plane taxiing in the background and orange traffic cones on the ground. The sky is partly cloudy.

Oct 15, 2020

Interviews and Messages

As ACI Analysis Shows How Far Traffic Has Fallen, Cooperation and Assistance Will be Key to Recovery Read more

An airplane docked at an airport gate under a partly cloudy sky, with terminal buildings in the background. Overlaid text reads: MESSAGE FROM THE DIRECTOR GENERAL.

Sep 17, 2020

Interviews and Messages

It’s Time to Fly Again: A Robust Testing Programme Should Replace Mandatory Quarantine Read more

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